Cannot login to instance
Nicolas Dumont
This issue persists 'till this day.
I am experiencing the exact same login error as Marc.
Created my instance on friday 15/11, played around - added data - works fine.
Today, tuesday 19/11 my credentials aren't correct anymore. I've relaunched my local Java application that hasn't been changed since friday with the right credentials as variables:
final String dbUri = "myDbUri ";
final String dbUser = "myDbUser";
final String dbPassword = "myDbPassword";
And I am getting an UnknownHostException thrown.
How comes?
Nicolas Dumont
Leaving a screenshot of error message when trying to log in through the browser workspace.
Aman Singh
open
marc@klimli.com
And I get this every time: The client is unauthorized due to authentication failure. I am using the very credential I was given but I guess neo4j is not the right spatial database for me.
Aman Singh
marc@klimli.com: Hi Marc, is the DB running or paused? It'd be great to have a screen recording of you entering the details that are within the .txt file you downloaded - I'd love to help out with this, please email me [aman.singh(at)neo4j(dot]com]
marc@klimli.com
Aman Singh: Same problem today - in an instance I show my nodes and relationships. There is one. I create 2 more and go back to show and see only 1. So I hit refresh on the browser and it stops everything goes back to login and with the exact password as copied that worked when I logged in, it fails. So 2 problems now: relationships that are created are not updating the viewing of nodes and their relationships and the password that is oh so important becomes unusable. My only actions I can take it drop the instance and start from scratch for the 4th time. I am absolutely looking at other spatial programs because neo4j is not a good one.
Aman Singh
marc@klimli.com: Hi Marc, I'd love to help you with this. I'll send you an email directly.
marc@klimli.com
I did copy it exactly as was, the long text credential.. it works for a time, then if I come back I can use Neo4J fine, but that credential does not work anymore. This is the 3rd time that a working credential just stops working. This issue should not be closed.
Aman Singh
closed
Aman Singh
Hi Mark, our password modal has a download button next to the generated password. Thanks for the feedback and we will aim to make this clearer / easier to use soon:
marc@klimli.com
Aman Singh: Yes that works when logging in....play around for awhile then that credential stops working. If this was about "first login" ok, then that is the solution, but after some amount of time, users cannot log back in with that last credential that was working.