Workspace

I created a new instance in Aura and uploaded two documents to generate a graph to interact with. It says the two docs have been uploaded and processed but my Aura DV instance is still shown as "running" and that seems to be preventing me from logging in and visualizing my graph. How do I solve this? This issue started the evening of 12/8 and I continue to have it as of this morning.

I´ve created an instance in the AuraDB web app. After I imported the data and created my graph, while in the explore mode, the connection to the DB keeps failing and the whole graph resets to default. This makes it, not only difficult to use because of the lack of flow but extremely annoying because after I rearranged the nodes in a particular view of my prefference the graph suddenly resets to default and all progress is now gone.

raise ServiceUnavailable("Unable to retrieve routing information") neo4j.exceptions.ServiceUnavailable: Unable to retrieve routing information

Connection to Instance Failed The client is unauthorized due to authentication failure.

I am just started to use and I am suing my first instance. However, I am unable to connect "Connection to Instance Failed The client is unauthorized due to authentication failure." Please advise