As the festive season is fast approaching we would like to remind you that you can designate your mission critical database instances in Aura Enterprise.
The benefits are:
- Additional monitoring care for your mission critical production database instance from our team of SRE experts
- Frictionless engagement with Customer Support in case of issues during weekend, bank holidays and more general 'out of hours' periods
- Updates are rolled out last to these database instances, so that any impact from updates can be observed first across the less critical databases within your estate
If you'd like to proceed you can raise a support ticket (https://aura.support.neo4j.com/hc/en-us) today letting us know which Database Instances you'd like to designate as mission critical, and we will flag accordingly. Or, for more information please contact your Customer Success Manager!
The Aura Product Team