Adaptive Email MFA enabled for all Aura customers

We’re pleased to introduce Adaptive Email MFA—a new security feature designed to enhance account protection across all Neo4j Aura tiers (Free, Professional, Business Critical, and Virtual Dedicated Cloud). Adaptive MFA challenges you with a second factor of authentication only when it detects unusual sign-in activity, ensuring a more seamless experience without compromising on security.
Key Benefits
Increased Baseline Security:
 Adaptive MFA continuously evaluates the risk of login attempts, providing an additional layer of protection against unauthorized access.
Reduced MFA Prompts:
 For day-to-day logins from familiar devices and locations, you’ll see fewer MFA challenges, resulting in a smoother login process.
Applies to All Aura Tiers:
 This improvement benefits every Aura user, maintaining a consistent level of security across all service levels.
How Adaptive MFA Works
Adaptive MFA monitors multiple factors to determine if a login attempt warrants an MFA challenge, some of which include:
New Device:
 If you log in using a device you haven’t used in the last 30 days, the system lowers its confidence score and triggers an MFA prompt.
Impossible Travel:
 If your login location changes so drastically that it suggests “impossible travel” (beyond what’s realistically achievable), an MFA prompt is triggered.
Untrusted IP:
 If your IP address is flagged as untrustworthy, you’ll be asked to complete an MFA challenge.
Who Is Affected
Adaptive MFA applies to all users who log in to Neo4j Aura with a username and password. If you typically access Aura from the same device, browser, and location, you’ll rarely encounter additional MFA challenges.
No Action Required
This feature is non-disruptive and will be enabled automatically. Users do not need to take any steps to benefit from enhanced security and a more convenient login experience.
For more information or assistance, please contact our support team. We’re committed to keeping your Neo4j Aura environment secure and easy to use.